Customer Care

 

Have any questions or concerns ? I'm always ready to help! Call me at 912-713-8031 or send me an email at thenostalgiacc@gmail.com

RETURN POLICY
  1. Email thenostalgiacc@gmail.com with the following information:

    • A photo of your packing slip or the order confirmation that you received via email

    • A photo of any damaged or incorrect item(s) received (along with a short description of damage)

  2. You will receive an email and or phone call within 2-3 days stating whether or not your Return Request has been approved. You will be provided with the return shipping information if your Return Request has been approved. 

  3. Ship the item(s) back to the provided return address included in the email approving your return request.

  4.  Items must be sent back within 15 days of receiving the email approving your return request. You will be responsible for covering the shipping costs to return your item(s).

  5. Once your return is fully processed, you will be issued store credit in the form of an E-Gift Card. Your store credit will be in the amount of the purchased price of the returned item(s) only. 

Return Policy for Garments with Add-Ons
  1. Please follow the steps listed ​under Return Policy
  2. Once your return is fully processed, you will be issued store credit in the form of an E-Gift Card. Your store credit will be in the amount of the purchased price of the returned item(s) only. If the garment is not being returned due to an add on issue, you will not be refunded for the add-ons. 

If there are any problems with a delivered order, please submit a Return Request within five (5) business days of the delivery date.

Items must be unworn, unwashed, and have original tags attached. Items must be free of stains, makeup, or deodorant. The Nostalgia has the right to deny the refund of any items that appear to fail any of these conditions.

THE NOSTALGIA

by Malachi Dalton

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THE NOSTALGIA

by Malachi Dalton